Yes. WooCommerce has no built-in abandoned-cart event, so you need a cart-recovery plugin that can send a webhook with the shopper's email and a recovery link.

Does it create the discount code?

No. Create the coupon in WooCommerce (Marketing → Coupons) first, then put the same code in Store Settings.

Can I turn off the discount email?

Yes. Leave discountCode empty in Store Settings and only the reminder is sent.

E-Commerce & SalesStructurally Validated

WooCommerce Abandoned Cart Recovery

When your cart-recovery plugin reports an abandoned cart, this waits an hour and checks your WooCommerce orders. If the shopper hasn't ordered, they get a friendly reminder with a link back to their cart. A day later it checks again and, if they still haven't ordered, sends a discount code. Requests are protected by a secret key, and each cart is only reminded once.

Automation flow

Step 1

Cart Abandoned

Your cart-recovery plugin calls the workflow; requests without your secret key are ignored.

Step 2

Check For An Order

After an hour, WooCommerce is checked for a new order from that email.

Step 3

Reminder Email

If there's no order yet, a reminder with a link back to the cart goes out.

Step 4

Discount Follow-Up

A day later, still no order? A discount code email goes out.

Step 5

Log Each Email

Every email is logged so the same cart is never reminded twice.

How it works

1The plugin calls the webhook. Requests without the right key, a valid email, or a recovery link are ignored.
2After 1 hour, the workflow searches your WooCommerce orders for that email. If there's a processing, completed or on-hold order since the cart was abandoned, or the cart was already reminded, it stops.
3Otherwise the shopper gets a reminder with their cart link, and it's logged.
423 hours later it checks the orders again. Still nothing? The discount email goes out and is logged.

Services used

WooCommerceGmailGoogle Sheets

What you'll need

An n8n Cloud or self-hosted account that stays running (the workflow waits up to a day between steps)
A WooCommerce store with a cart-recovery plugin that can send a webhook containing the shopper's email and a cart recovery link
WooCommerce REST API keys (read access to orders)
A Google account (Gmail + Sheets)

What's included

Never emails a shopper who has already ordered
Secret key on the webhook, so outsiders can't trigger emails
Discount step is optional: leave the code empty to skip it
Recovery log in Google Sheets

Estimate what this could save you

Times per week

Minutes each time

Your hourly value ($)

3.6 hours/month

≈ $108/month in your time

A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.

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View system

Questions about this template

$15one-time

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Structurally validated: automatically checked for valid n8n format before every deploy.

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Difficulty: Medium
Setup time: ~25 min
Integrations: 3
Node count: 15
Format: .json + guide