Can I use Dropbox instead of Google Drive?

Yes — swap the trigger for n8n's Dropbox node; the guide has a note on the alternative setup.

Does it handle multiple clients/projects at once?

Yes, each file creates its own project record with no crossover.

Customer OperationsStructurally Validated

Project Delivery & Approval Tracking

The moment a new file lands in your Google Drive 'Deliveries' folder, this automation emails the client an approval-form link. Once they respond, their answer is logged to Google Sheets and your team gets a Slack notification. No more lost approvals or forgotten follow-up emails.

Automation flow

Step 1

File Uploaded

New files in the Google Drive 'Deliveries' folder are detected.

Step 2

Approval Link

A client-specific approval form link is prepared.

Step 3

Notification Email

The delivery and form link are emailed to the client.

Step 4

Capture Response

Fires when the client submits the approval/revision form.

Step 5

Update Sheet

The project status and response are logged automatically.

Step 6

Notify Team

The result lands in your team's Slack project channel.

Services used

Google DriveGoogle FormsGoogle SheetsGmailSlack

What you'll need

n8n (Cloud trial or self-hosted)
Google Drive, Google Forms, Google Sheets, Gmail
Slack

This workflow has two independent triggers: one fires when a file is uploaded, the other when the client submits the approval form.

What's included

Automates the entire delivery-approval loop
Revision requests are flagged automatically
Google Forms template included
Project status visible at a glance in Sheets

Estimate what this could save you

Times per week

Minutes each time

Your hourly value ($)

3.6 hours/month

≈ $108/month in your time

A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.

Works well with this automation

AI Customer Survey Insights Digest

Collects Google Forms survey responses as they arrive, then has AI write a weekly digest of sentiment, themes, and standout quotes.

$22

Support Ticket CSAT Digest

Auto-sends a satisfaction survey when a support ticket closes, then digests average score and low-rated tickets weekly.

$15

Customer Churn Risk Alert

Checks your customer activity sheet daily and flags anyone going quiet — before they cancel, not after.

$19

Save with the complete system: Customer Ops & Support Bundle

Instead of buying separately: $181 — System: $79

View system

Questions about this template

$15one-time

Secure checkout via Polar. Delivered by email instantly.

Structurally validated: automatically checked for valid n8n format before every deploy.

Difficulty: Medium
Setup time: ~25 min
Integrations: 5
Node count: 6
Format: .json + guide