Does this work with Shopify/WooCommerce order status?

This free version reads from a Google Sheet; if you want it wired directly to Shopify or WooCommerce order events, check the paid e-commerce templates in the catalog.

Can I delay the email a few days?

Yes — add a Wait node between 'Is Delivered?' and 'Send Review Request' for however long you want to wait.

Customer OperationsStructurally Validated

Review Request Email

When an order's status flips to 'Delivered' in your order tracker, this automation sends a short, friendly review-request email with your review link, then marks the row so it's never sent twice.

Automation flow

Step 1

Order Status Changed

Triggers when a row in your Orders sheet is updated.

Step 2

Is Delivered?

Only continues if the status genuinely changed to 'Delivered'.

Step 3

Send Review Request

A friendly email with your review link goes out.

Step 4

Mark Requested

The row is flagged so the ask never repeats.

How it works

The moment an order's Status flips to Delivered, the workflow checks it's genuinely that status (not any other update to the row), sends a short, friendly review-request email with your review link, and marks the row as Review Requested so you never send a duplicate ask.

Services used

Google SheetsGmail

What you'll need

Free [n8n Cloud](https://n8n.io) trial or self-hosted n8n
Google account (Sheets)
Gmail

What's included

Never double-asks the same customer
Works with whatever order tracker you already use
Review link is per-row, so you can point to different platforms
Completely free — part of the Starter Pack

Estimate what this could save you

Times per week

Minutes each time

Your hourly value ($)

3.6 hours/month

≈ $108/month in your time

A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.

Works well with this automation

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$19

Invoice Reminders & Tracking

Scans your invoice list daily and sends reminder emails for anything due soon or overdue, with a team summary.

$15

Lead Form → Instant Notification & CRM Row

Turns a form submission into a Sheets row, a Slack/Telegram alert, and an auto-reply email — in seconds.

$15

Questions about this template

Free

No account needed — the download link lands in your inbox instantly.

Structurally validated: automatically checked for valid n8n format before every deploy.

Difficulty: Easy
Setup time: ~10 min
Integrations: 2
Node count: 4
Format: .json + guide