Does this work with Shopify/WooCommerce order status?

This free version reads a Google Sheet. If you want it wired directly to your store, we can set that up as part of Store Automation Setup.

Can I delay the email a few days?

Yes. Add a Wait node between 'Ready For Review Request?' and 'Send Review Request'.

Customer OperationsStructurally Validated

Review Request Email

When you change an order's Status to Delivered in your orders sheet, this sends the customer a short, friendly email with your review link, then marks the row so they're never asked twice. It only reacts to Status changes, and it never sends without a real review link.

Automation flow

Step 1

Order Status Changed

Watches the Status column of your Orders sheet.

Step 2

Ready For Review Request?

Delivered, not asked yet, has an email and a review link.

Step 3

Send Review Request

A friendly email with your review link goes out.

Step 4

Mark Requested

The row is flagged so the ask never repeats.

How it works

1Every minute, n8n checks the Status column for changes. Edits to other columns don't trigger anything.
2The email goes out only if the new status is Delivered (any capitalisation), Review Requested isn't already Yes, the row has an email, and there's a review link.
3The row's Review Requested is set to Yes, so changing the status back and forth never sends a second email.

Services used

Google SheetsGmail

What you'll need

An n8n Cloud or self-hosted account
A Google account (Sheets + Gmail)

What's included

Never asks the same customer twice
Only reacts to Status changes, not other edits
Per-row review link, or one default link for every order
Completely free — part of the Starter Pack

Estimate what this could save you

Times per week

Minutes each time

Your hourly value ($)

3.6 hours/month

≈ $108/month in your time

A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.

Works well with this automation

Customer Churn Risk Alert

Checks your customer activity sheet daily and flags anyone going quiet — before they cancel, not after.

$19

Invoice Reminders & Tracking

Scans your invoice list daily and sends reminder emails for anything due soon or overdue, with a team summary.

$15

Lead Form → Instant Notification & CRM Row

Turns a form submission into a Sheets row, a Slack/Telegram alert, and an auto-reply email — in seconds.

$15

Questions about this template

Free

No account needed — the download link lands in your inbox instantly.

Structurally validated: automatically checked for valid n8n format before every deploy.

Difficulty: Easy
Setup time: ~10 min
Integrations: 2
Node count: 6
Format: .json + guide