Testimonial & Review Collection
Seven days after a project is marked complete, this automation sends the client a short, friendly review request. Responses are logged automatically, and reviews rated 4 stars or higher get posted straight to your Slack (or Notion) 'wall of love' — fully automating social proof collection.
Automation flow
Daily Scan
Finds projects completed 7+ days ago that haven't been asked yet.
Review Request
A short review form link is emailed to the client, and the project is marked as asked.
Capture Response
Fires when the client submits the form.
Save to Sheet
The review is archived.
Post to Wall of Love
Positive reviews auto-post to Slack or Notion.
How it works
- 1Every day at 10am, the workflow finds projects completed 7 days ago that haven't been asked yet, sends the customer a review request, and sets
Request SenttoYeson that row. If a daily run is missed, the next run catches up (anything completed 7–14 days ago and not yet asked). Older projects are never emailed, so switching the workflow on doesn't mail your whole back catalog. - 2When a customer submits the form, their response is saved to the
Reviewssheet automatically. - 3Reviews rated 4 stars or higher get posted automatically to your Slack "wall of love" channel — lower ratings are quietly archived instead of surfacing publicly.
Services used
What you'll need
- n8n (Cloud trial or self-hosted)
- Google Sheets, Gmail, Google Forms
- Slack or Notion
What's included
- Fully automates social proof collection
- Timing (7 days) is easy to change
- Slack or Notion wall-of-love option
- Sample email and form copy included
Estimate what this could save you
3.6 hours/month
≈ $108/month in your time
A rough estimate based on what you enter above — not a guarantee. Actual time saved depends on your process.
Make it yours
- Change the wait period (7 days) by editing
diffDays >= 7 && diffDays <= 14in 7 Days Filter. Project Nameis used to find the row to mark as asked, so keep project names unique.- Change the star threshold (4/5) in 4+ Stars?.
Works well with this automation
Project Delivery & Approval Tracking
When a deliverable is uploaded, the client gets an approval link automatically; their response updates Sheets and notifies your team.
AI Customer Survey Insights Digest
Collects Google Forms survey responses as they arrive, then has AI write a weekly digest of sentiment, themes, and standout quotes.
Support Ticket CSAT Digest
Auto-sends a satisfaction survey when a support ticket closes, then digests average score and low-rated tickets weekly.
Save with the complete system: Customer Ops & Support Bundle
Instead of buying separately: $181 — System: $79
Questions about this template
Secure checkout via Polar. Delivered by email instantly.
Structurally validated: automatically checked for valid n8n format before every deploy.
Bad file or a duplicate charge? We'll make it right — Refund Policy.
- Difficulty
- Easy
- Setup time
- ~15 min
- Integrations
- 4
- Node count
- 10
- Format
- .json + guide